News — consumer

Noel in the News: when the bot can't help, who's really saving?

October 17, 2026 • budgeting • consumer • Noel in the News • nw-curated • source-yourlifechoices • technology

Noel Whittaker's latest column looks at what happens when the business you're paying replaces its people with a chatbot. The lesson for anyone watching the household budget: service is part of the price.